Last Updated: 16/Jun/2026
At rana-moon.com, we strive to provide high-quality educational content and digital learning experiences.
Due to the digital nature of our products and instant access to course materials, subscriptions, and downloadable resources, all purchases are subject to the following refund policy.
Customers may request a refund within 24 hours (1 day) of the original purchase, provided that the request meets our eligibility requirements.
Refund requests submitted after 24 hours from the time of purchase will not be eligible for a refund.
Upon purchase, customers receive immediate access to digital content, educational materials, and platform resources.
Because digital content can be accessed instantly, we reserve the right to deny refund requests in cases involving:
Excessive course consumption
Abuse of the refund policy
Fraudulent activity
Chargeback abuse
Violation of our Terms and Conditions
Subscription fees are generally non-refundable after the 24-hour refund period.
Customers may cancel their subscriptions at any time to prevent future billing cycles. Cancellation does not automatically generate a refund for previous payments.
Customers are encouraged to contact our support team before initiating a chargeback or payment dispute.
Fraudulent chargebacks or abuse of payment systems may result in:
Immediate account suspension
Permanent loss of access to purchased content
Restriction from future purchases
Approved refunds are typically processed within 5–10 business days, depending on the payment provider and financial institution.
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated revision date.
For refund requests or billing inquiries, please contact us through the contact form available on:
By purchasing any product or subscription from rana-moon.com, you acknowledge and agree to this Refund Policy.