Last Updated: June 30, 2026
Thank you for choosing rana-moon.com.
We are committed to providing high-quality digital educational products and resources. Please read this Refund Policy carefully before making a purchase.
By purchasing any product, subscription, membership, or digital resource from our Website, you acknowledge that you have read, understood, and agreed to this Refund Policy.
All products offered on rana-moon.com are digital products.
These may include, but are not limited to:
Online courses
Video lessons
AI prompts
Prompt libraries
Custom AI workflows
AI models
Templates
Downloadable files
PDF guides
Digital documents
Educational resources
Community memberships
Premium content
Future updates
Bonus materials
Because these products are delivered digitally and access is provided immediately after purchase, they cannot be “returned” in the same way as physical goods.
Due to the digital nature of our products and the immediate access provided after payment, all sales are generally final and non-refundable, except where required by applicable law.
Once your payment has been successfully processed and access to any digital product, course, membership, subscription, downloadable resource, AI model, workflow, template, prompt library, or related content has been provided, you are no longer eligible for a refund simply because you:
Changed your mind.
No longer need the product.
Did not complete the course.
Did not use the product.
Expected different results.
Purchased by mistake.
Forgot to cancel before using the service.
Are dissatisfied with your personal progress or outcomes.
Please review all product information carefully before making a purchase.
Upon successful payment, you may receive immediate access to one or more of the following:
Educational videos
Downloadable resources
AI prompts
AI models
Templates
Custom workflows
Community access
Premium content
Future course updates
Member-only materials
Because access is granted immediately, it is not possible to revoke the knowledge, digital materials, or intellectual property that has already been made available to you. For this reason, purchases are generally non-refundable.
Some products may be offered as recurring monthly or annual subscriptions.
By subscribing, you authorize recurring billing using your selected payment method until you cancel your subscription.
You may cancel your subscription at any time through your account settings or by contacting customer support before your next renewal date.
Cancellation prevents future billing only.
Cancellation does not entitle you to a refund for payments that have already been processed or for subscription periods that have already begun, except where required by applicable law.
If a payment cannot be processed, renewed, or collected, we may suspend or terminate access to your subscription until payment has been successfully completed.
If you believe your account or payment method has been used without your authorization, please contact us as soon as possible.
We may request additional information to investigate the matter.
We encourage customers to contact us first if they experience any billing or access issues.
Initiating a chargeback or payment dispute without first attempting to resolve the matter with us may result in:
Temporary account suspension.
Permanent termination of your account.
Removal of access to purchased products.
Restriction from future purchases.
Submission of relevant transaction records to the payment provider as part of the dispute process.
Nothing in this section limits any rights you may have under applicable law.
Although our standard policy is that purchases are non-refundable, we reserve the right, at our sole discretion, to consider exceptional situations on a case-by-case basis where appropriate or where required by applicable law.
Any goodwill refund or credit issued in one case does not create an obligation to provide refunds in future cases.
If you experience technical difficulties accessing your purchased content, please contact our support team.
We will make reasonable efforts to restore access or resolve verified technical issues.
Technical support or troubleshooting does not create a right to a refund where access can reasonably be restored.
We encourage all customers to carefully review:
Product descriptions
Course curriculum
Pricing
Subscription terms
Frequently Asked Questions
Terms and Conditions
Privacy Policy
This Refund Policy
before completing a purchase.
If you have questions about a product, please contact us before purchasing.
We may update or modify this Refund Policy from time to time.
The most current version will always be available on our Website.
Continued use of our Website or services after any changes constitutes acceptance of the revised Refund Policy.
If you have questions regarding this Refund Policy or require assistance with your purchase, please contact us through the contact form available on:
Website: https://rana-moon.com
We will make reasonable efforts to respond to your inquiry as promptly as possible.